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office 2007 :The windows installer service cannot update one or more protected window

22 Jun

PROBLEM

I tried to install office 2007 enterprise on xp sp2 with all updates
and ie7 installed. I got the ==The windows installer service cannot update one or more
protected windows
files ==error and office 2007 rolled back.

SOLUTION:

i did look at the event viewer. it names a file called fpault.dll as
failing the protected files check this file was not on my computer at all.  It was supposed to be in c:\program files\common files\microsoft shared\web server extensions\40\bin
the reason it was not on my computer may well have been because i used
nlite to modify my windows xp installation on this computer to get rid
of some of the crap

by a miracle, i found this fpault.dll file on the original xp cd,
hiding in I386\FP40EXT.CAB
which is not a place i would ordinarily be looking
i extracted it and copied it to

c:\program files\common files\microsoft shared\web server extensions\40\bin

and office 2007 rolled on to install itself.

I have searched everywhere for a fix to my problem, which does not seem
to be widespread, and nowhere has this solution been stated. so i hope
it may help others.
thanks again for your help

NOTE: you can also copy those files from another computer running XP

source: http://computerboom.blogspot.com

 
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Ditulis oleh pada 22 Juni 2011 in IT

 

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